These Terms & Conditions ("Terms") set out the rules governing your use of LenzGallery.com (the "Website") and the purchase and download of digital photography through our platform. By accessing the Website, creating an account, or completing a purchase, you agree to comply with these Terms. If you do not accept them, you should discontinue your use of the Website.
Please read these Terms carefully before making a purchase.
1. About Us
LenzGallery.com is operated by [ADD: Company legal name], with company registration number [ADD: Registration number] and registered office at [ADD: Registered address].
For questions about the Website, purchases, or these Terms, you can contact us at [email protected]
2. Our Services
Lenz Gallery provides an online library of digital stock photography. Customers can browse the collection, purchase credits, and use those credits to download available images.
Each image may be assigned a different credit value. The applicable cost will be displayed on the Website before you confirm your download.
Images are supplied electronically, and the rights associated with each download are determined by the relevant licence terms.
We may change, update, suspend, or discontinue parts of the Website or its services when reasonably necessary.
3. Account Registration
Certain features of the Website require you to create an account.
When registering, you agree to:
- Supply information that is accurate and complete.
- Keep your account details up to date.
- Protect your login credentials.
- Avoid sharing your account with other individuals.
- Inform us promptly if you believe your account has been accessed without permission.
You are responsible for activity carried out through your account, except where applicable law provides otherwise.
We may restrict, suspend, or terminate an account if we reasonably believe that these Terms have been breached, fraudulent activity has occurred, or the account presents a security risk.
4. Eligibility
You must be at least 18 years old, or meet the minimum legal age required to enter into a binding agreement in your jurisdiction, to use the Website and make purchases.
By using the Website, you confirm that you meet the applicable eligibility requirements.
5. Credit Purchases
Lenz Gallery uses a credit-based system for image downloads.
You may select an available credit package and complete payment through the Website. Once your payment has been confirmed, the purchased credits will be added to your account, subject to any technical processing requirements.
The credit cost of each image is displayed before you use your balance to download it.
Credits are associated with the account under which they were purchased and may not be transferred, sold, or exchanged for cash unless we expressly permit otherwise.
6. Payment Terms
We accept Visa and Mastercard, subject to availability through our payment providers.
Prices, currencies, and any applicable taxes or charges will be displayed during the purchasing process. You are responsible for reviewing the transaction details before submitting payment.
Payments are processed through third-party payment providers. By completing a purchase, you authorise the applicable charge for the amount confirmed at checkout.
If a transaction is declined, reversed, or otherwise unsuccessful, the relevant credits or download access may not be issued until payment has been successfully confirmed.
7. Digital Delivery and Downloads
Our products are delivered electronically through the Website or associated account services.
After purchasing credits and selecting an image, the required credits will be deducted from your balance when the download is processed. Download access will be made available through the Website, subject to technical availability and the applicable licence terms.
You are responsible for maintaining access to your account and saving downloaded files appropriately.
If you experience a technical issue with a download, please contact us as soon as possible so we can assess the problem.
8. Refunds and Cancellations
Because credits and digital images are supplied electronically, credit purchases and completed image downloads are generally non-refundable once fulfilled, except where a refund is required by law or an exception under these Terms applies.Refunds may be considered where:
- You have been charged more than once for the same transaction.
- A technical error has resulted in an incorrect charge.
- A purchased download is corrupted or unusable and a suitable replacement cannot be provided.
- Another circumstance exists in which applicable law requires a refund.
Refund requests should be submitted to [email protected] within 14 days of the relevant transaction, where possible, together with the order number and an explanation of the issue.
Each request will be assessed in accordance with the circumstances of the case and applicable legal requirements.
Nothing in these Terms removes or restricts any consumer rights that cannot lawfully be excluded.
9. Intellectual Property
All Website content, including images, text, graphics, branding, software, and other materials, is owned by Lenz Gallery or its licensors, unless stated otherwise.
Purchasing or downloading an image does not transfer ownership of its copyright or other intellectual property rights to you.
You receive permission to use the image in accordance with the licence granted for that image. The scope of your permitted use is determined by the relevant licence terms.
You must not:
- Resell, redistribute, or sublicense an image without authorisation.
- Represent an image as your own original creation.
- Use an image outside the permissions granted by its licence.
- Remove copyright notices, watermarks, or other rights-management information.
- Use the Website's content to create a competing stock photography service without permission.
Any unauthorised use may result in the withdrawal of access, account restrictions, or further action where appropriate.
10. Acceptable Use
You agree to use the Website lawfully and responsibly.
You must not:
- Use the Website for fraudulent or unlawful purposes.
- Attempt to gain unauthorised access to the Website or its systems.
- Interfere with the operation, security, or availability of the Website.
- Use automated tools to scrape, copy, or download content without written authorisation.
- Upload or distribute material that infringes the rights of others.
- Circumvent any technical restrictions or access controls.
We may take appropriate action where we identify activity that breaches these requirements.
11. Licensing and Usage Restrictions
The licence applicable to an image governs how that image may be used after download.
You are responsible for reviewing the relevant licence and ensuring that your intended use complies with its terms. Some uses may require additional permission or may be restricted.
If you are unsure whether a proposed use is permitted, contact us before using the image for that purpose.
12. Website Availability and Disclaimert
We aim to keep the Website accessible and functioning reliably. However, we do not guarantee that it will always be available, uninterrupted, error-free, or free from technical vulnerabilities.
The Website and its services are provided to the extent permitted by applicable law. We may carry out maintenance, updates, or changes that temporarily affect access.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud or other mandatory legal protections.
13. Limitation of Liability
To the fullest extent permitted by law, Lenz Gallery will not be responsible for indirect or consequential losses arising from your use of the Website or downloaded materials.
This may include loss of profits, revenue, business opportunities, or data, where such liability may lawfully be excluded.
Our liability remains subject to applicable law, including any liability that cannot legally be limited or excluded.
14. Indemnity
To the extent permitted by law, you agree to compensate Lenz Gallery for reasonable losses, claims, or expenses arising from your breach of these Terms, misuse of the Website, or infringement of another party's rights.
This provision does not apply to the extent that the relevant loss results from our own unlawful conduct or liability that cannot legally be transferred to you.
15. Privacy
We collect and process personal information in accordance with our Privacy Policy.
The Privacy Policy explains the types of information we collect, how we use it, how it may be shared, and the rights available to you.
16. Changes to These Terms
We may revise these Terms when necessary to reflect changes to our services, legal requirements, or business operations.
The updated version will be published on the Website with a revised date. Where required, we will provide any additional notice or obtain consent in accordance with applicable law.
Your continued use of the Website after an update takes effect will be subject to the revised Terms, to the extent permitted by law.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of [ADD: Governing jurisdiction], subject to any mandatory consumer protection laws that may apply to you.
Any disputes arising from these Terms will be handled by the courts of [ADD: Jurisdiction], unless applicable law provides you with a right to bring proceedings elsewhere.
18. Contact Us
If you have questions about these Terms, a purchase, or a download, please contact us:
Email: [email protected]
Company: [ADD: Company legal name]
Registered address: [ADD: Registered address]